Ros Altmann, Author at Ros Altmann - Page 19 of 25

    Ros is a leading authority on later life issues, including pensions,
    social care and retirement policy. Numerous major awards have recognised
    her work to demystify finance and make pensions work better for people.
    She was the UK Pensions Minister from 2015 – 16 and is a member
    of the House of Lords where she sits as Baroness Altmann of Tottenham.

  • Ros Altmann

    Ros Altmann

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    Author: Ros Altmann

    Shocking failings at Financial Ombudsman uncovered

    Shocking failings at Financial Ombudsman uncovered

     Shocking failings uncovered at Financial Ombudsman.  Channel 4 Dispatches undercover investigation finds major flaws in Ombudsman operation.  FOS staff who don’t understand financial products, are pressured to turn down complaints and side with banks or financial providers.  Urgent action needed to ensure financial customers have proper system of fair redress. Tonight at 8pm a Channel4 Dispatches programme will show shocking evidence of failings at the Financial Ombudsman Service (FOS). Members of the public are told to complain to the Ombudsman

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