Half a million victims of PPI mis-selling may have been unfairly dealt with by failings at the FOS
Shocking failings uncovered at Financial Ombudsman. Channel 4 Dispatches undercover investigation finds major flaws in Ombudsman operation. FOS staff who don’t understand financial products, are pressured to turn down complaints and side with banks or financial providers. Urgent action needed to ensure financial customers have proper system of fair redress. Tonight at 8pm a Channel4 Dispatches programme will show shocking evidence of failings at the Financial Ombudsman Service (FOS). Members of the public are told to complain to the Ombudsman
FT Financial Adviser magazine highlights Ros’ calls for amendments to financial guidance bill to be strengthened so automatic referral to impartial and independent guidance and ban on cold-calls are introduced.
Daily Mail: half a million victims of PPI mis-selling may have been unfairly dealt with by failings at the FOS.
MPs must ensure Government’s promised cold-calling ban actually works. Providers should also be required to automatically refer customers to PensionWise guidance. Financial Guidance and Claims Bill comes to Commons tomorrow for crucial votes – a chance to achieve proper protections, not just worthy headlines. I hope Government will back Frank Field’s amendments for cold-calling and automatic pensions guidance rather than its own weaker proposals. An opportunity to improve consumer protection properly: The House of Commons will vote tomorrow, Monday 12
Daily Telegraph article – Scrap the Lifetime ISA and have an Everything ISA
New Statesman article about protecting the Good Friday Agreement and the integrity of the United Kingdom.
New Statesman article on Brexit.
Guardian article quoting Ros’ concerns about the costs incurred by DWP in defending appeals against disability benefit rejections – would be great to get this right in the first place
Daily Mail article on Ros release about the UK state pension being the lowest in the developed world but still needing to be cut further, even if pension age rises to 71 for all under 20s