Ros Altmann, Author at Ros Altmann - Page 18 of 23
  • ROS ALTMANN

    Ros is a leading authority on later life issues, including pensions,
    social care and retirement policy. Numerous major awards have recognised
    her work to demystify finance and make pensions work better for people.
    She was the UK Pensions Minister from 2015 – 16 and is a member
    of the House of Lords where she sits as Baroness Altmann of Tottenham.

  • Ros Altmann

    Ros Altmann

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    Author: Ros Altmann

    Shocking failings at Financial Ombudsman uncovered

    Shocking failings at Financial Ombudsman uncovered

     Shocking failings uncovered at Financial Ombudsman.  Channel 4 Dispatches undercover investigation finds major flaws in Ombudsman operation.  FOS staff who don’t understand financial products, are pressured to turn down complaints and side with banks or financial providers.  Urgent action needed to ensure financial customers have proper system of fair redress. Tonight at 8pm a Channel4 Dispatches programme will show shocking evidence of failings at the Financial Ombudsman Service (FOS). Members of the public are told to complain to the Ombudsman

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    MPs have chance to beef up pension cold-calling ban to make it more effective and ensure more get impartial guidance

    MPs have chance to beef up pension cold-calling ban to make it more effective and ensure more get impartial guidance

    MPs must ensure Government’s promised cold-calling ban actually works.  Providers should also be required to automatically refer customers to PensionWise guidance.  Financial Guidance and Claims Bill comes to Commons tomorrow for crucial votes – a chance to achieve proper protections, not just worthy headlines.  I hope Government will back Frank Field’s amendments for cold-calling and automatic pensions guidance rather than its own weaker proposals. An opportunity to improve consumer protection properly: The House of Commons will vote tomorrow, Monday 12

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