Ros is a leading authority on later life issues, including pensions, social care and
retirement policy. Numerous major awards have recognised her work to
demystify finance and make pensions work better for people. She was the UK Pensions Minister
from 2015 – 16 and is a member of the House of Lords where she sits as Baroness Altmann of Tottenham.
Ros is quoted by This is Money website talking about the problems facing elderly savers who are facing chaos when trying to contact NS&I and are expected to go online, even if they can’t. (link to pdf)