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Modernising
Annuities - What can we do?
by Dr. Ros Altmann
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material on this page is subject to copyright and must not be reproduced
without the author's permission.)
I
have two suggestions for making the annuity market work better for
the majority of people who buy annuities. These are:
1.
The pension provider must ensure that everyone buying an annuity
has received at least a basic level of financial advice (preferably
independent) before they buy. This advice must include shopping
around for the best rates. There would be a default option to ensure
that the seeding provider is obliged to provide a competitive rate.
2. Revenue rules should be relaxed to permit annuities to be offered
with a ‘money-back guarantee’ – if the annuitant
dies before the full amount of the capital sum used to buy the annuity
has been paid out, the balance goes to the person’s heirs.
The
Government has opened the door to suggestions for making the annuity
market work better. Annuities have received such bad press lately
and many are worried that this will put people off saving for their
retirement. In truth, annuities are actually an extremely good product
and there is no better way for someone to ensure that they will
never run out of money, as long as they live. One of the problems
we face today, though, is that annuities are having to support people
for a ludicrously large number of years. When originally designed,
a ‘normal’ period of retirement would be 5 or 10 years,
and, for this length of time, annuities are great. But, with more
early retirement and increased longevity, they are now supporting
people for 40 years or so! This suggests that some changes need
to be made, to adapt to today’s environment and the Government
has suggested ways of increasing the flexibility and transferability
of annuities, to try to address the problem of lengthening retirement
periods. (Ultimately, of course, the period of retirement is going
to need to be shorter, since it is such a huge waste of resources
to force people to stop working when they still have many more years
to live).
There
is an urgent need to restore confidence in annuities. It is, of
course, essential that people keep saving to provide for their future
otherwise the ongoing shift away from final salary pension schemes
could leave many future pensioners without a decent income in retirement.
If the Government is to achieve its aim of having 60% of retirement
income come from private sources by 2050, money purchase pension
arrangements will need to increase substantially from today’s
level. The current attitude to annuities will make this highly unlikely.
I
am suggesting a package of measures, which will not cost the Government
a penny, which could radically improve the amount of pension most
people receive from their annuity, would ensure they get good value
from their accumulated savings and would also ensure that, if they
die young, they need not lose all their capital, but could pass
it on to their heirs. Although I believe that one of the problems
with annuities is that they are trying to provide pensions for retirement
periods that are too long, there are many other problems with annuities
which could easily be addressed and would benefit the vast majority
of people. The pressure groups for reforming annuities are all focussing
on issues which would only benefit the better off. Raising the age
by which you must buy an annuity from 75 to 80, buying an index-linked
annuity up to a level that would ensure no need to receive means
tested benefits and freedom to do what you like with the rest may
sound sensible ideas but, in practice, they are just not relevant
for the vast majority of people who are buying annuities. The average
size of fund that buys an annuity is below £25,000 and it
is only the top 5 or 10% of annuitants – those with very large
capital sums – who could afford to buy an index linked annuity
to take them up to the Minimum Income Guarantee level, or could
afford to wait until age 80 before annuitising.
No-one is helping those with small or moderate capital sums to get
better value from the annuity market. And there is so much that
could be done here.
In
the financial products arena, annuities are very much a unique product.
I think they need to be considered as a ‘special case’
for two reasons:
-
they are the only financial products that a person is legally obliged
to buy and
- they are also the only financial product which, once bought, can
not be changed for the rest of your life!
Since
this is the case, surely it is essential that we ensure people make
the right choice of annuity and get the best deal they can before
they make this irreversible decision. Unfortunately, though, most
people do not understand what annuities are and have no idea how
to get the best rate. People need help to select the right annuity
for their circumstances and to find the best rate available for
that product. But it is only those people who have large capital
sums who actually receive any advice and by far the majority of
annuitants are left to make this decision on their own. The result
is that often people buy the wrong type of annuity (married or co-habiting
people often take a single life annuity, because that tends to be
the one that is most often quoted and looks the highest amount),
or that they do not get a competitive rate for their annuity (most
people do not shop around to see who is offering better rates than
those they are quoted by the company managing their pension pot),
or both. Given the irreversibility of this decision, such a situation
is a cause for concern.
But
it is even worse than this. Although people obviously need advice
and assistance before they buy their annuity, and although the majority
of people never get any proper advice, people who buy an annuity
are being charged for advice anyway – even if they don’t
receive it! Around 1-1.4% of the pension pot is typically deducted
for ‘commission’, whether there is an adviser to be
paid or not. My suggestion, therefore, is that everyone should actually
get some advice at the point of purchase. This advice would help
people to select the best type of annuity for them and also help
them find the top rates in the market for this type of annuity.
For
this to be a possibility, the FSA would need to change some of its
regulations. Firstly, polarisation issues would need to be dealt
with, to allow providers to offer annuities from other companies,
if their own are not competitive. It is well known that companies
often do not want to write annuities business and, therefore, drop
their rates to discourage people from buying. But, due to inertia
and also to the practical difficulties of taking an annuity from
a different company (form-filling, regulations and so on) many people
just buy the annuity they are offered by the seeding company, without
ensuring the rate is competitive. Secondly, the FSA would need to
approve the concept of two-tier advice – a basic level of
advice, which would simply involve people answering the 6 –
10 basic questions that need to be considered for the annuity purchase
– without doing a full fact find. These questions would include
consideration of age, gender, dependants, health status, guarantee
period, need for escalation, desired level of expenditure, other
sources of income. If the person’s circumstances were simple
(many people buying an annuity have no other sources of income apart
from the state pension and would not be in a position to consider
investment-linked annuities) this would be enough to select the
right kind of annuity. If a person’s circumstances were more
complex, they would be advised that they need a different level
of advice. The advice would be a hand-holding exercise, to ensure
that people have understood what questions they need to consider.
For example, many people do not know that they can buy an annuity
for live-in partners or disabled children, they do not understand
the concept of capital guarantees, of escalation or the importance
of considering whether they would be eligible for enhanced rates
or impaired life products. This independent financial advice would
be given by someone who know about annuities and is not designed
to replace the very useful information and help given by organisations
such as the FSA. In fact, if the FSA were to design a decision tree
for annuities this would make the advice process easier, quicker
and cheaper. If everyone received the basic questions with their
pre-retirement information, they would be able to think about them
before speaking to the adviser. But, decision trees on their own
are not enough. People buying annuities cannot be left to understand
the issues by themselves. They need someone to talk them through
the relevant points, before making this irreversible decision.
The
whole advice process should not take too long – perhaps 1
or 2 hours – and could even be done over the phone. It could
be made even easier by requiring standard forms and wording (in
plain English) from providers when writing to prospective retirees
with their options.
Once
the appropriate type of annuity was chosen, the adviser would need
to check on the various Annuities Exchanges to find the top rates
for the desired product. The person would then be able to choose
to take one of, say, the top 3 or top 5 rates. The seeding provider
would need to have a form signed by an adviser, to satisfy the requirement
to ensure that the person buying the annuity had received the basic
advice.
If,
for whatever reason, the person refused to take advice, they would
need to sign a form to this effect. The default, in this case, would
be to offer the person a ‘standard’ type of annuity
(presumably single life, 5 year guarantee, monthly) but to ensure
that this is offered at one of the top rates available in the market,
not at the providers own rate, which might be very uncompetitive.
I
order to make this work, a reliable source of comparative annuity
pricing data would be invaluable. The industry is working on setting
up a reliable ‘Annuities Exchange’ and this could be
up and running later this year. Even if this does not happen, IFA’s
can already find the top rates in the market, and may just need
to make a few phone calls to confirm reliability.
If
people are able to get the right annuity and the top rates, they
will often be significantly better off for the rest of their –
and their dependants’ – lives.
For
example, a man aged 60, with a pension pot of £25,000, could
buy a pension of around £35 per week from the best provider,
buy only around £30 per week from one that is 15% below the
best (a common gap). So, by not shopping around, he would lose over
£5 per week for the rest of his life. If he lived for another
20 years, he would have lost over £5,000 by not taking the
top annuity rate.
Or
a woman retiring at 60 with a pension pot of £100,000 could
lose £20 per week by not shopping around and, if she live
to be 90 – by no means atypical today – she would lose
a total of £31,200.
The
second big change I am suggesting would potentially benefit everyone
who buys an annuity, including those with very large capital sums.
One of the biggest complaints by people have about annuities is
that, if they die early, the money from the pension pot is lost.
A number of providers, however, are keen to offer a ‘money-back
guarantee’ such that, on death, if the annuity payments have
been less than the amount invested, the balance is paid to the person’s
heirs. Currently, capital protection is only permitted for up to
10 years and it also has to be paid as income, so that the estate
cannot be wound up until the end of the 10 years. I suggest the
rules should permit the balance to be paid out as a capital sum
and should be taxed before passing into the estate (and then not
be counted for inheritance tax purpose, to avoid double taxation).
The Revenue would then get its tax sooner and the estate could be
wound up promptly.
The
cost of this capital protection is not high and estimates from providers
suggest that it would cost 0.3% at age 50, 1.7% at age 60, 8.2%
at age 70 and 15.7% at age 75. This would be an option that people
could choose to take and would allay so many people’s fears
about buying an annuity, because the death benefits issue would
be addressed.
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